Try again
Read the message. It usually says why the payment failed.
Check the card number, expiry date and security code.
If your bank asks you to confirm in a pop-up or its app, finish that step without closing the page.
Press the pay button again once, or choose a different card.
If this happens
My bank shows a pending amount after a failure
Failed payments aren't taken. A pending amount is released by your bank, usually within a few days.
“Checkout Changed”
Your cart or total changed while you were paying. Check the total and pay again.
“There is not enough stock to complete this transaction”
An item sold out while you were checking out, and that order has been cancelled. Nothing was charged. Place a new order without it.
“Square declined the payment: …”
Your card was declined, and the reason follows the colon. Check the details, then try again or use another card.
“Card verification was not completed”
The card check was closed or didn't finish. Press the pay button again and complete the check without closing the window.
“Payment total does not match cart total”
Your cart changed since checkout opened. Reload checkout, check the total and pay again.
“One or more orders are no longer available for payment”
An order in your cart has been cancelled or was already paid. Refresh your cart, check Orders, and place again anything that's missing.
I don't know whether it worked
See Payment not confirmed. Don't pay again until you've checked.
Get in touch about an order, a payment or your account.
How to contact LunchBoxHub