By accessing or using our lunch ordering platform, you agree to comply with these Terms & Conditions. Please read them carefully before proceeding.
2. Account Registration
Users must register an account to place orders.
You are responsible for maintaining the current classroom / location of your children.
You are responsible for maintaining the confidentiality of your account credentials.
3. Ordering and Payment
All orders must be submitted before the designated cut-off times.
Payments are processed securely via our payment gateways.
Orders are considered final upon successful payment and cannot be canceled or refunded, after the cancellation cut-off time.
4. Service Availability
We strive to ensure reliable service but do not guarantee uninterrupted or error-free operation.
Lunch options and availability may vary based on school policies, item availability, date or unforeseen circumstances.
5. Parental Responsibility
Parents are responsible for checking their children's dietary needs and allergies against the item details.
We are not liable for any adverse reactions resulting from failure to read item details. Please recheck item details upon each subsequent order as item details may change without notice.
6. Limitation of Liability
We are not responsible for any loss or damage arising from the use of this platform, except as required by law.
7. Amendments
We reserve the right to update these Terms & Conditions at any time.
Privacy Policy
1. Introduction
We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.
2. Information We Collect
Account Information: Name, email address, phone number, and password.
Child Information: Names, classroom, and school details.
Payment Information: Credit card details are processed securely via our payment gateways and are not stored on our servers.
3. How We Use Your Information
To process orders and payments.
To communicate order updates or respond to inquiries.
To improve our services and ensure compliance with school-specific requirements.
4. Sharing of Information
We may share limited information with schools and delivery providers to ensure accurate lunch preparation.
We do not sell or rent your personal information to third parties.
5. Data Security
Your data is stored securely and protected against unauthorised access.
Payments are handled through PCI-compliant third-party providers.
6. Parental Rights
Parents can request access to, correction of, or deletion of their personal information and their children's details.
7. Cookies
Our website uses cookies to enhance user experience and track anonymised usage statistics. You can adjust your browser settings to manage cookie preferences.
8. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of these changes.
LunchBoxHub
